Author: Jean-Pierre Mercier

I’ve tested ChatGPT in business, and here I share the pros and cons of ChatGPT in business. Difference between ChatGPT and CRM A CRM aims to manage and develop customers in a structured wayChatGPT is a conversational tool that you can use for your research, but also to maintain a conversation with a customer and…

I’m going to start with the simplest solution for a sales team, then I’m going to list the different ways you can increase your sales if you’re a small business or self-employed. Resources for a sales team The simple solution to growing your business is to follow these three steps. The more customers you meet,…

CRM is a key tool for small and medium-sized businesses, enabling them to optimize their vital functions. Increase sales This is the initial vocation of a good CRM: to help with prospecting, current customer follow-up and customer file management. A good system allows you to call more customers, to be more tailored to the customer…

Normally, a CRM is a sales support tool that helps sales reps boost their results. Yet most CRMs don’t sell – they actually slow down sales. Good salespeople are dynamic, energetic and creative, and the standards for integrating information into CRM lock them into a “straitjacket”. On the contrary, a good CRM should relieve them…

CRM (Customer Relationship Management) is the basic sales tool. Exceed your objectives with simple CRM applications.

The best CRM for a small business should be simple, intuitive, easy to use on a smart phone, action-oriented rather than statistics-oriented, it should identify the customers you’ve worked on the most and where you’re most likely to sell easily and quickly. The best CRM must enable you to stand out from your competitors and…