{"id":3602,"date":"2024-09-27T17:00:14","date_gmt":"2024-09-27T17:00:14","guid":{"rendered":"https:\/\/actionclient.com\/metodo-de-vendas-para-lojas-sbam\/"},"modified":"2025-03-20T12:49:09","modified_gmt":"2025-03-20T12:49:09","slug":"metodo-de-vendas-para-lojas-sbam","status":"publish","type":"post","link":"https:\/\/actionclient.com\/pt-br\/metodo-de-vendas-para-lojas-sbam\/","title":{"rendered":"M\u00e9todo de vendas para lojas SBAM"},"content":{"rendered":"\n<p>O M\u00e9todo SBAM \u00e9 o m\u00e9todo ideal para agentes de atendimento ao cliente e vendedores em uma loja ou sal\u00e3o de beleza. \u00c9 tamb\u00e9m o m\u00e9todo de <a href=\"https:\/\/boutique.challenge-action.com\/nos-formations\/?filtres=vente\" target=\"_blank\" rel=\"noreferrer noopener\">treinamento de vendas<\/a> e <a href=\"https:\/\/boutique.challenge-action.com\/nos-formations\/?filtres=vente\" target=\"_blank\" rel=\"noreferrer noopener\">treinamento expresso de atendimento ao cliente<\/a> que todo propriet\u00e1rio de loja deve dar a seus novos funcion\u00e1rios. <\/p>\n\n<h2 class=\"wp-block-heading\">A situa\u00e7\u00e3o atual<\/h2>\n\n<p>O fato \u00e9 que, na maioria das lojas, voc\u00ea entra sem ser notado, eles n\u00e3o o cumprimentam, n\u00e3o sorriem para voc\u00ea e, \u00e0s vezes, os atendentes est\u00e3o debru\u00e7ados sobre a tela do celular.<\/p>\n\n<p>Em outros casos, ainda mais desagrad\u00e1veis, os vendedores nos apressam para tentar nos pressionar a vender, o que acaba nos afugentando.<\/p>\n\n<p>Muitas vezes, quando estamos saindo, procuramos o gerente da loja, que nem percebe que estamos saindo, o que \u00e9 frustrante.<\/p>\n\n<p>O motivo \u00e9 simples: esses <a href=\"https:\/\/challenge-action.com\/\">vendedores nunca foram treinados<\/a>, voc\u00ea n\u00e3o pode culp\u00e1-los, eles n\u00e3o t\u00eam ideia de como se comportar com um cliente.<\/p>\n\n<h2 class=\"wp-block-heading\">O m\u00e9todo SBAM<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Sorria: o sorriso faz parte do <a href=\"https:\/\/challenge-action.com\/la-prise-de-contact-en-vente\/\" target=\"_blank\" rel=\"noreferrer noopener\">contato inicial<\/a>, \u00e9 a primeira coisa que o cliente v\u00ea, e as primeiras impress\u00f5es s\u00e3o importantes. Um sorriso \u00e9 acolhedor, desarma um cliente irritado, for\u00e7a o vendedor a fazer contato visual, e diz-se que um olhar vale mais que mil palavras. <\/li>\n\n\n\n<li>Ol\u00e1: essa \u00e9 a primeira palavra de cortesia, que tamb\u00e9m permite que o cliente conhe\u00e7a sua voz, que deve ser calorosa porque voc\u00ea est\u00e1 sorrindo ao mesmo tempo.<\/li>\n\n\n\n<li>Despedida: \u00e9 t\u00e3o importante despedir-se dos clientes quanto receb\u00ea-los, mas \u00e9 a coisa l\u00f3gica a fazer e o m\u00ednimo que podemos fazer por algu\u00e9m que veio nos visitar.<\/li>\n\n\n\n<li>Agrade\u00e7a a eles: se eles vieram nos visitar, tamb\u00e9m devemos agradec\u00ea-los pela aten\u00e7\u00e3o que deram \u00e0 nossa loja, aos nossos produtos e aos nossos servi\u00e7os.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Benef\u00edcios<\/h2>\n\n<p>O m\u00e9todo \u00e9 simples e adequado para todos, e voc\u00ea nem precisa pagar por um <a href=\"https:\/\/boutique.challenge-action.com\/\">curso de treinamento<\/a>; a t\u00e9cnica deve ser inclu\u00edda em seu treinamento b\u00e1sico inicial.<\/p>\n\n<h2 class=\"wp-block-heading\">Desvantagens<\/h2>\n\n<p>O m\u00e9todo <a href=\"https:\/\/www.akimbo.eu\/post\/methode-sbam\">SBAM<\/a> \u00e9 muito b\u00e1sico e adequado para o atendimento ao cliente, mas precisa ser complementado por t\u00e9cnicas de vendas, como a solu\u00e7\u00e3o global SOS, para ser eficaz.<\/p>\n\n<h2 class=\"wp-block-heading\">Conclus\u00e3o<\/h2>\n\n<p>O m\u00e9todo SBAM \u00e9 um m\u00e9todo b\u00e1sico que deve ser aplicado por todos os agentes de atendimento ao cliente antes de aprender t\u00e9cnicas mais avan\u00e7adas.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O M\u00e9todo SBAM \u00e9 o m\u00e9todo ideal para agentes de atendimento ao cliente e vendedores em uma loja ou sal\u00e3o de beleza. \u00c9 tamb\u00e9m o m\u00e9todo de treinamento de vendas e treinamento expresso de atendimento ao cliente que todo propriet\u00e1rio de loja deve dar a seus novos funcion\u00e1rios. A situa\u00e7\u00e3o atual O fato \u00e9 que, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2624,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-3602","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nao-categorizado"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>M\u00e9todo de vendas na loja SBAM<\/title>\n<meta name=\"description\" content=\"O m\u00e9todo de vendas na loja da SBAM \u00e9 simples e f\u00e1cil de usar e constitui a base do nosso atendimento ao cliente.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/actionclient.com\/pt-br\/metodo-de-vendas-para-lojas-sbam\/\" \/>\n<meta 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