{"id":1376,"date":"2023-02-02T16:29:13","date_gmt":"2023-02-02T16:29:13","guid":{"rendered":"https:\/\/actionclient.com\/como-prospectar-con-un-crm\/"},"modified":"2025-03-20T13:17:27","modified_gmt":"2025-03-20T13:17:27","slug":"como-prospectar-con-un-crm","status":"publish","type":"post","link":"https:\/\/actionclient.com\/es\/como-prospectar-con-un-crm\/","title":{"rendered":"CRM para prospecci\u00f3n y desarrollo de negocio"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">CRM es la mejor herramienta para la <a href=\"https:\/\/actionclient.com\/es\/desarrollo-empresarial-como-hacerlo\/\" target=\"_blank\" rel=\"noreferrer noopener\">prospecci\u00f3n sistem\u00e1tica y el desarrollo empresaria<\/a>l. Es la herramienta b\u00e1sica de ventas y prospecci\u00f3n para toda empresa y todo representante.<\/p>\n\n<h2 class=\"wp-block-heading\">Seguimiento serio sin acoso<\/h2>\n\n<p class=\"wp-block-paragraph\">Un vendedor que presiona demasiado es odiado y no es la forma correcta de hacer negocios. En cambio, un vendedor serio que pregunta al cliente cu\u00e1ndo es el mejor momento para volver a llamar es apreciado y considerado profesional. En un CRM, la fecha de seguimiento es clave, y la primera tarea del vendedor por la ma\u00f1ana es comprobar a qu\u00e9 clientes debe llamar durante el d\u00eda y la semana.<\/p>\n\n<h2 class=\"wp-block-heading\">La prospecci\u00f3n con un CRM le permite elegir a sus clientes<\/h2>\n\n<p class=\"wp-block-paragraph\">Cuando los clientes vienen a verte, es dif\u00edcil ponerles un filtro. Vienen a pedirte servicios, a hacerte preguntas. Estad\u00edsticamente, la mayor\u00eda de ellos son clientes medianos o peque\u00f1os, a menudo los que causan m\u00e1s problemas. <a href=\"https:\/\/challenge-action.com\/formations\/prospection-et-sollicitation-au-telephone\/\" target=\"_blank\" rel=\"noreferrer noopener\">La prospecci\u00f3n<\/a> permite elegir a los clientes m\u00e1s grandes y rentables. CRM le permite clasificarlos por categor\u00edas de inter\u00e9s. Estas categor\u00edas se basan en las ventas estimadas o potenciales.<\/p>\n\n<h2 class=\"wp-block-heading\">Solicitar con CRM le permite enfrentarse a la competencia<\/h2>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.efficy.com\/fr\/prospection-commerciale-grace-a-un-logiciel-crm\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sus vendedores son cazadores<\/a>, y los mejores prospectos suelen ser los mejores clientes de sus competidores. Puede elegirlos y llamarlos sistem\u00e1ticamente en los momentos y servicios que son puntos d\u00e9biles para sus competidores. El CRM le permite planificar los mejores momentos para hacer un seguimiento y los mejores \u00e1ngulos de ataque, o incluso las personas a las que llamar que no est\u00e1n satisfechas con los servicios de su competidor.<\/p>\n\n<h2 class=\"wp-block-heading\">Adaptar el enfoque<\/h2>\n\n<p class=\"wp-block-paragraph\">Lo peor para un vendedor es llamar sin hacer el seguimiento de la \u00faltima llamada, habiendo olvidado lo que dijo, para que el cliente recuerde la conversaci\u00f3n mejor que \u00e9l.<\/p>\n\n<p class=\"wp-block-paragraph\">Es importante fijarse en los peque\u00f1os detalles durante la llamada, por ejemplo las siguientes frases del cliente:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Debo dejarte ahora, ya que tengo que recoger a mis hijas de la escuela.<\/li>\n\n\n\n<li>No es el momento adecuado para conocerte, ya que me voy de vacaciones a la isla de Granada.<\/li>\n\n\n\n<li>El oto\u00f1o es el mes de la caza, recu\u00e9rdamelo en diciembre.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Por supuesto, toma nota de los comentarios del cliente y puedes volver a preguntarle m\u00e1s tarde si su viaje a Granada fue bien, si la caza fue buena, d\u00f3nde fue, etc.<\/p>\n\n<p class=\"wp-block-paragraph\">En definitiva, usted marca la diferencia con sus competidores y con los que llaman a las listas sin anotar nada.<\/p>\n\n<h2 class=\"wp-block-heading\">Llamar a m\u00e1s clientes<\/h2>\n\n<p class=\"wp-block-paragraph\">En ventas, no se puede ganar siempre; es una cuesti\u00f3n de n\u00fameros y estad\u00edsticas. En ventas, no se puede ganar siempre; es una cuesti\u00f3n de n\u00fameros y estad\u00edsticas. Tu objetivo es hacer las mejores llamadas posibles, pero tambi\u00e9n hacer el mayor n\u00famero posible.<\/p>\n\n<p class=\"wp-block-paragraph\">En el mejor de los casos, tus competidores no utilizan un CRM, lo que significa que tienen que dedicar 20 minutos a encontrar al cliente al que llamar cuando t\u00fa has llamado a 10 en el mismo tiempo, o que los dem\u00e1s vendedores utilizan sistemas complicados que requieren 10 minutos de introducci\u00f3n de datos por cada llamada, aunque el cliente no est\u00e9 all\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">Mejor a\u00fan, un CRM como ActionClient <a href=\"https:\/\/www.ringover.fr\/blog\/bonnes-raisons-integration-telephonie-crm\" target=\"_blank\" rel=\"noreferrer noopener\">integra telefon\u00eda para llamadas desde tel\u00e9fonos<\/a> m\u00f3viles para facilitar y maximizar el n\u00famero de llamadas, lo que significa que todo lo que tiene que hacer es hacer clic en el n\u00famero del cliente para ponerse en contacto con \u00e9l.<\/p>\n\n<p class=\"wp-block-paragraph\">Un buen CRM est\u00e1 ah\u00ed para proporcionarle una herramienta, \u00a1usted no es la herramienta CRM!<\/p>\n\n<h2 class=\"wp-block-heading\">Encuentre a sus clientes de forma r\u00e1pida y sencilla<\/h2>\n\n<p class=\"wp-block-paragraph\">Todo buen vendedor debe ser capaz de encontrar r\u00e1pidamente a sus clientes, bas\u00e1ndose en cuatro criterios principales:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>El nombre de su organizaci\u00f3n<\/li>\n\n\n\n<li>Nombre personal<\/li>\n\n\n\n<li>La fecha ideal de retirada<\/li>\n\n\n\n<li>Su zona geogr\u00e1fica<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">No necesitas nada m\u00e1s, salvo en algunos casos especiales. Customer Action CRM le permite hacer esto y tambi\u00e9n introducir criterios espec\u00edficos para su negocio si es necesario.<\/p>\n\n<figure class=\"wp-block-embed is-type-rich is-provider-prise-en-charge-des-contenus-embarqu-s wp-block-embed-prise-en-charge-des-contenus-embarqu-s wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"3 Comment prospecter avec un CRM\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/dfV5uZEtED4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n<p class=\"wp-block-paragraph\">Jean-Pierre Mercier<\/p>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-cc35d76b wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-cover border-radius-20\" style=\"min-height:50px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-primary-background-color has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"800\" class=\"wp-block-cover__image-background wp-image-363\" alt=\"\" src=\"https:\/\/actionclient.com\/wp-content\/uploads\/2023\/02\/Group-17-2.png\" data-object-fit=\"cover\" srcset=\"https:\/\/actionclient.com\/wp-content\/uploads\/2023\/02\/Group-17-2.png 1200w, https:\/\/actionclient.com\/wp-content\/uploads\/2023\/02\/Group-17-2-300x200.png 300w, https:\/\/actionclient.com\/wp-content\/uploads\/2023\/02\/Group-17-2-1024x683.png 1024w, https:\/\/actionclient.com\/wp-content\/uploads\/2023\/02\/Group-17-2-768x512.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group has-background-alt-color has-text-color is-layout-flow wp-block-group-is-layout-flow\" style=\"border-radius:10px\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-small-font-size wp-block-paragraph\" style=\"line-height:.9;text-transform:uppercase\"><strong>Versi\u00f3n gratuita<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-background-alt-color has-text-color has-xx-large-font-size\" id=\"schedule-a-visit\" style=\"line-height:1.15\"><strong><strong>Prueba ActionClient gratis<\/strong><\/strong><\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-17b981ca wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50\"><a class=\"wp-block-button__link has-secondary-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/crm.actionclient.com\/signup?lang=es\" style=\"border-radius:50px;color:#ffffff\" target=\"_blank\" rel=\"noreferrer noopener\">Consiga ActionClient ahora<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">En conclusi\u00f3n<\/h2>\n\n<p class=\"wp-block-paragraph\">Un buen CRM est\u00e1 ah\u00ed para ayudarte, est\u00e1 a tu servicio, t\u00fa no est\u00e1s a su servicio, elige el mejor CRM para ti.<\/p>\n\n<p class=\"wp-block-paragraph\">Jean-Pierre Mercier<\/p>\n","protected":false},"excerpt":{"rendered":"<p>El CRM es la herramienta b\u00e1sica del vendedor, que le permite prospectar sistem\u00e1ticamente, realizar un seguimiento serio sin molestar, seleccionar los mejores prospectos, acercarse a los principales clientes de la competencia, personalizar el enfoque para obtener la m\u00e1xima eficacia, realizar m\u00e1s llamadas y ser m\u00e1s eficaz.<\/p>\n","protected":false},"author":1,"featured_media":1158,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"class_list":["post-1376","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categorizar"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CRM para prospecci\u00f3n<\/title>\n<meta name=\"description\" content=\"Consejos de los mejores vendedores sobre c\u00f3mo prospectar y solicitar de forma eficaz utilizando un CRM. 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